67abc Privacy Policy

Introduction

1.1 67abc is an internationally operated online betting and casino platform that serves the Bangladesh market. We are committed to handling the personal data of our players with transparency, integrity, and in accordance with internationally recognised data protection principles.

1.2 This Privacy Policy applies to all personal data collected through the 67abc website at https://67abc.io, including data collected during account registration, identity verification, payment processing, gameplay, customer support interactions, and marketing communications.

1.3 Throughout this policy, "personal data" means any information that identifies or could reasonably identify you as a natural person — such as your name, email address, phone number, date of birth, payment account details, device identifiers, or IP address.

1.4 This policy should be read together with our Terms & Conditions, which set out the overall contractual relationship between you and 67abc, and our Responsible Gaming Policy, which explains the tools we provide to support safe gambling.

1.5 If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our support team at [email protected]. Our team is available 00:00 – 24:00 Bangladesh Standard Time (BST, UTC+6), every day.

Data We Collect

2.1 67abc collects personal data through several channels. The categories of data we collect, and the context in which each is collected, are detailed below.

2.2 Data We Do Not Collect. 67abc does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data, except where strictly required by our responsible gaming obligations (for example, where a player voluntarily discloses a gambling-related health concern as part of a self-exclusion request).

2.3 Indirectly Collected Data. Some data — particularly Technical Data and Usage Data — is collected automatically when you visit the 67abc platform, through standard server logs, session tracking, and cookie technologies. This collection occurs even if you do not complete registration. See Section 6 (Cookies) for more detail.

How We Use Your Data

3.1 67abc uses the personal data we collect for the following purposes:

• Account creation and management: To register your 67abc account, verify your identity, maintain your account settings, and provide you with access to the platform's full range of services.
• Payment processing: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfers, and to maintain accurate transaction records.
• KYC and fraud prevention: To verify your age (21+ requirement), confirm your identity, screen against sanctions and politically exposed persons (PEP) lists, and detect and prevent fraudulent, abusive, or money-laundering activity.
• Platform delivery and improvement: To operate and maintain the 67abc platform, diagnose technical faults, improve platform performance, and develop new features based on aggregated usage patterns.
• Customer support: To respond to your support enquiries, resolve account disputes, process responsible gaming requests such as self-exclusion and deposit limit adjustments, and maintain a record of your support history.
• Legal and regulatory compliance: To fulfil our obligations under applicable anti-money laundering (AML), counter-terrorist financing (CTF), and know-your-customer (KYC) requirements, and to respond to lawful requests from regulatory or law enforcement authorities.
• Marketing communications: To send you promotional emails, SMS messages, and in-platform notifications about 67abc bonuses, new games, seasonal promotions (such as BPL and IPL cricket betting offers), and platform updates — but only where you have opted in to receive such communications or where a legitimate interest applies.
• Responsible gaming: To monitor your gambling patterns for signs of potentially harmful behaviour, apply self-exclusion measures, enforce deposit and loss limits, and contact you with responsible gaming information where appropriate.

3.2 67abc does not use your personal data for automated decision-making that produces significant legal effects, except as part of our KYC and AML screening processes, where automated screening tools are used to check identity documents and conduct sanctions screening. You have the right to request human review of any automated decision that affects your account.

Legal Basis for Processing

4.1 67abc processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is necessary to perform our contract with you as a registered 67abc player — including account management, payment processing, bet settlement, and customer support.
• Legal obligation: Processing that is required to comply with applicable law — including KYC verification, AML/CTF screening, record-keeping obligations, and responding to lawful regulatory or law enforcement requests.
• Legitimate interests: Processing that serves 67abc's legitimate business interests — including fraud detection and prevention, platform security, responsible gaming monitoring, and aggregated analytics for platform improvement — provided those interests are not overridden by your rights and interests.
• Consent: Processing that is based on your freely given, specific, informed consent — primarily marketing communications sent by email or SMS. Where we rely on consent, you have the right to withdraw it at any time without affecting the lawfulness of any processing that took place prior to withdrawal.

4.2 Where 67abc relies on legitimate interests as the legal basis for a processing activity, we have assessed that the legitimate interest pursued is not outweighed by your rights and interests, taking into account the nature of the data, the reasonable expectations of players, and the privacy safeguards in place.

Data Sharing & Disclosure

5.1 67abc does not sell, rent, or trade your personal data to any third party for their own independent commercial or marketing purposes. Data is shared only in the limited circumstances described below.

5.2 Service Providers. We share personal data with carefully selected third-party service providers who perform functions on our behalf, including:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks (Dutch-Bangla Bank, City Bank, BRAC Bank) — for processing deposits and withdrawals.
• KYC and identity verification providers — for document verification and sanctions screening.
• Game software suppliers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — for delivering casino and slot games. These providers may receive your player session data as part of the game delivery technical process.
• Customer support platform providers — for managing and routing support enquiries.
• IT infrastructure and cloud hosting providers — for secure data storage and platform operation.
• Fraud detection and cybersecurity service providers — for protecting the platform and its users.

5.3 All third-party service providers who process personal data on 67abc's behalf are bound by contractual obligations to handle that data securely, to use it only for the specified purpose, and not to share it further without authorisation.

5.4 Legal and Regulatory Disclosures. 67abc may disclose your personal data to governmental authorities, regulators, law enforcement agencies, or courts where we are required to do so by law, court order, or other legally binding obligation. This includes disclosures required under applicable AML and CTF regulations.

5.5 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or substantially all of 67abc's business or assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer via email or platform notification in advance where practically possible.

Cookies & Tracking Technologies

6.1 67abc uses cookies and similar technologies (such as local storage, session tokens, and pixel tags) to operate the platform effectively, maintain your session, remember your preferences, and analyse how the platform is used.

6.2 The following types of cookies are used on the 67abc platform:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They include session authentication cookies that keep you logged in, security tokens that protect against cross-site request forgery (CSRF), and load-balancing cookies. These cookies cannot be disabled without preventing core platform functionality.
• Functional Cookies: These cookies remember your preferences — such as language settings, preferred currency display, and responsible gaming limit settings — so you do not need to reconfigure them each visit.
• Analytics Cookies: These cookies collect aggregated, anonymised data about how visitors use the 67abc platform — including which pages are most visited, how long sessions last, and where users exit. This data helps us improve platform performance and usability. Analytics data is processed in aggregate and is not linked to individual player profiles.
• Marketing Cookies: If you have opted in to marketing communications, we may use cookies to track the effectiveness of promotional campaigns and customise the promotional content shown to you on the 67abc platform. These cookies are only activated with your consent.

6.3 You can manage or disable cookies at any time through your browser settings. Most modern browsers allow you to block or delete cookies, or to be notified when a cookie is set. Please note that disabling strictly necessary cookies will affect the functioning of the 67abc platform, including your ability to remain logged in.

6.4 67abc does not use third-party advertising network cookies or cross-site tracking technologies that link your 67abc activity to your behaviour on other websites.

Data Retention

7.1 67abc retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations, whichever is longer.

7.2 The following retention periods apply to the principal categories of personal data held by 67abc:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction and betting records: Retained for a minimum of five (5) years following the date of the transaction or bet, in compliance with financial record-keeping obligations.
• KYC documents: Retained for the duration of your account and for a minimum of five (5) years after account closure.
• Customer support communications: Retained for three (3) years from the date of the support interaction.
• Technical and usage data: Retained in identifiable form for up to twenty-four (24) months; thereafter anonymised and retained in aggregate form indefinitely for analytical purposes.
• Marketing preference data: Retained until you withdraw consent or update your preferences, plus a reasonable administrative period of up to twelve (12) months.

7.3 Where a player's account has been closed as a result of a self-exclusion request, 67abc will retain a record of the self-exclusion to prevent inadvertent re-registration. This record is retained for the duration of the self-exclusion period and for five (5) years thereafter.

7.4 Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with 67abc's data destruction procedures.

Security Measures

8.1 67abc implements a layered set of technical, organisational, and procedural security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure.

8.2 Our key security measures include:

• Encryption in transit: All data transmitted between your device and the 67abc platform is encrypted using TLS (Transport Layer Security) with current industry-standard cipher suites.
• Encryption at rest: Sensitive data stored on 67abc's servers — including identity documents, financial data, and account credentials — is encrypted at rest using AES-256 or equivalent standards.
• Access controls: Access to personal data within 67abc is strictly limited on a need-to-know basis. All employees and contractors with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Two-factor authentication: 67abc offers two-factor authentication (2FA) for player accounts as an additional layer of login security. Players are strongly encouraged to enable 2FA from their account security settings.
• Penetration testing and vulnerability management: The 67abc platform is subject to regular security assessments, including penetration testing and vulnerability scanning, to identify and remediate security weaknesses before they can be exploited.
• Incident response: 67abc maintains documented procedures for detecting, reporting, and responding to data security incidents. In the event of a data breach that is likely to result in a high risk to affected players, we will notify impacted individuals promptly.

8.3 Whilst 67abc takes data security seriously and applies robust safeguards, no internet-connected system can be guaranteed to be completely secure. Players are also responsible for maintaining the security of their own 67abc account credentials. If you suspect your account has been compromised, please contact [email protected] immediately.

Your Data Rights

9.1 As a 67abc player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request" and include your registered account username.

• Right of Access: You have the right to request a copy of the personal data 67abc holds about you, along with information about how it is being used. We will provide this information within a reasonable timeframe.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For account-level corrections (such as updating your registered address), you may also be able to make changes directly within your account settings.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right is not absolute — it does not apply where we are required to retain your data for legal compliance purposes (such as the AML retention obligations described in Section 7). We will assess each erasure request on its individual merits and inform you of the outcome.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or where you have objected to processing and we are considering whether our legitimate interests override your objection.
• Right to Object: You have the right to object to processing of your personal data where we rely on legitimate interests as the legal basis. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (primarily for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

9.2 67abc will respond to all data rights requests within thirty (30) days of receipt. Where a request is particularly complex, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.

9.3 67abc will not charge a fee for responding to data rights requests unless a request is manifestly unfounded, repetitive, or excessive, in which case we may charge a reasonable administrative fee or decline to respond.

Children & Age Restriction

10.1 The 67abc platform is strictly for adults aged 21 years and above. We do not knowingly collect, process, or retain the personal data of individuals under the age of 21. If we discover or have reasonable grounds to believe that personal data belonging to an individual under 21 has been submitted to 67abc — whether through a registration, KYC submission, or any other channel — that data will be deleted promptly, the associated account will be closed, and any transactions associated with it will be reviewed and reversed where possible.

10.2 If you believe that a person under the age of 21 has registered an account on the 67abc platform, please report this to us immediately at [email protected]. We take underage gambling extremely seriously and will investigate all such reports as a priority.

10.3 Parents and guardians are encouraged to use available parental control software to restrict access to online gambling platforms by minors. 67abc cannot be held responsible for access obtained by minors through the circumvention of age verification measures, but we are committed to applying the most robust verification procedures practically available to us.

Third-Party Links

11.1 The 67abc platform does not include links to third-party websites for commercial or advertising purposes. Any third-party services that are technically integrated into the platform — such as game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) and payment processors (bKash, Nagad, etc.) — operate under their own privacy policies for data processed directly by those services.

11.2 When you interact with a game provided by a third-party software supplier through the 67abc platform, limited session data (such as your anonymised player session token and bet amounts) may be transmitted to that supplier solely for the purpose of delivering the game. This data sharing is described in Section 5.2. 67abc is not responsible for the privacy practices of third-party game suppliers in relation to their own directly collected data.

11.3 Similarly, when you initiate a payment via bKash, Nagad, Rocket, or another payment provider, that transaction is processed directly by the payment provider under their own terms of service and privacy policy. 67abc receives only the confirmation data necessary to credit or debit your 67abc account balance.

Policy Updates

12.1 67abc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. The revised policy will be posted on this page with an updated "Last Updated" date.

12.2 Where changes to this Privacy Policy are material — that is, where they significantly affect how we process your personal data or the rights available to you — we will provide notice to registered players via email to their registered address, or via a prominent on-platform notification, prior to the changes taking effect.

12.3 Continued use of the 67abc platform after the revised Privacy Policy has been posted constitutes your acknowledgement of the updated policy. If you do not agree with a material change to this policy, you may close your account by contacting [email protected] before the change takes effect.

12.4 We encourage all players to review this Privacy Policy periodically to stay informed about how 67abc protects their personal data. Archived versions of previous policies are available on request from [email protected].

Contact Us

13.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to 67abc's handling of your personal data, please contact us using the details below. All privacy-related enquiries are treated with priority and handled by staff with specific data protection responsibilities.

• Support Email: [email protected]
• Subject Line for Data Enquiries: "Privacy Policy Enquiry" or "Data Rights Request"
• Live Chat: Available 24/7 via your 67abc account dashboard after login
• Operating Hours: 00:00 – 24:00 Bangladesh Standard Time (BST, UTC+6), every day

13.2 For responsible gaming requests — including self-exclusion, deposit limits, or account cooling-off periods — please use the subject line "Responsible Gaming Request" when emailing [email protected]. These requests are handled as a priority.

13.3 67abc aims to acknowledge all privacy-related enquiries within four (4) hours during standard operating hours, and to provide a full response within thirty (30) days as required under our data rights commitments.